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45028220_mThe purpose of messaging is to communicate. Communication can take many forms such as morse code, the written word and the spoken word right through to electronic communication. The suitability and effectiveness of any messaging form is whether it can reach the intended audience.

To be effective you want to ensure the message you are conveying is actually understood by the recipient. Maybe you want to initiate a response from them. To do this you would require a feedback mechanism to avoid waiting for extensive periods of time for a response or just hoping for the best. A messaging system is highly effective; it can send a message with a mechanism for people or machines to respond to. This could be a simple yes or no response or something more complex if required. A messaging system can also have built-in escalation rules so if a group of people do not accept the task/action/message then the message can be escalated; parameters can be set according to requirement; maybe you require a response within a set time frame, or you need at least three people to respond with ‘yes’.

Messaging systems have uses for safety applications, compliance or simply improving productivity. If you would like to know more please contact our experienced staff at www.ict360.com.au/contact


Andrew is a Technical Consultant providing enterprise architecture, technical project management, strategic planning, conceptual design, high level design and requirements analysis for ICT infrastructure projects. Andrew specialises in Internet of Things (IoT), SmartCity, Clinical Messaging and Unified communications (UC) strategy, design and implementation. Andrew has previously worked for The Frame Group. Also EDS and Dimension Data in the UK. With over 15 years working in IT Infrastructure Andrew has a wide range of experience in several vertical markets including Health, Finance, Government, Education, Manufacturing and Construction.

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