WHY SMS IS AN EFFECTIVE FORM OF MESSAGING TO REACH YOUR CUSTOMERS
Today the majority of people own a smart phone which they carry with them at all times. With a plethora of applications to choose from most of those people constantly receive notifications. Additionally, most people have multiple email accounts that receive large quantities of emails, even with the smartest of spam blockers.
With all these factors in mind the best way to get someone’s attention is to send an SMS. I do not know of anyone who daily receives 100 SMS messages, but I do know many that receive more than 100 emails a day. Therefore, we can assume this is a great way to communicate with not only your customers, but your suppliers and other business to business interactions. SMS can be a cost effective way to decrease the number of cancellations or no-shows for appointments, improve customer service, or communicate important information.
So if you want to improve the way your business communicates please contact us at ICT360 by calling one of our friendly staff at ICT360 (1300 428 360) or email firstname.lastname@example.org.